Frequently Asked Questions

Yes — every new church gets a 30-day free trial with full access to all modules. No long-term contract is required. You can upgrade to a paid plan before or after the trial ends.

You can start your trial without committing to a contract. Payment details are only required when you choose a paid subscription after your trial, or when you decide to subscribe during the trial period.

Yes. Churches Software supports Excel import and export for members, finances, and other records — so you can migrate from spreadsheets without starting from scratch. See our guide on moving from spreadsheets to church software.

Most churches can create an account and begin adding members within minutes. A full migration from spreadsheets depends on how much historical data you import — many teams run the new system in parallel for one or two weeks before switching fully.

Pricing is based on your congregation size tier. All modules are included — membership, finances, events, communications, and reports. View live pricing in ZAR (South Africa) or USD (international) on our pricing page.

Yes. Choose monthly or yearly billing when you subscribe. Yearly plans offer better value for churches that want predictable annual budgeting.

When your active member count exceeds your current tier, you can move to the next congregation size band. Your data and settings stay intact — only your plan level changes.

Yes. Cancel from within the application at any time. Your subscription remains active until the end of your current billing period. See our Terms of Service for details.

Churches Software supports multi-currency financial management. Configure funds and reports in currencies such as ZAR, USD, GBP, KES, and others depending on your regional setup.

All plans include membership and households, life events, financial management (funds, pledges, expenditures, reports), assets, calendar and events, SMS and email communications, reporting, and user management. Browse features and screenshots on our homepage.

Yes. Add multiple users with role-based access so pastors, administrators, and treasurers each see what they need — without sharing one login or exposing sensitive data unnecessarily.

Yes. Send announcements, event reminders, and financial letters by SMS and email. SMS uses prepaid credits that you can top up as needed. For responsible messaging, see our article on POPIA-compliant church communications.

Yes. Online giving is built in so members can contribute digitally. Gifts are linked to your funds and member records for accurate reporting.

Yes. Organise your congregation into departments, cell groups, and ministries. Track membership by group, send targeted communications, and run group-specific reports.

Churches Software is fully mobile-friendly. All core functionality works on desktops, laptops, tablets, and phones through your web browser — no separate app install required.

Yes. Churches Software supports email and in-app notifications for announcements, events, departments, and groups. Configure what your team and members receive based on your church's communication preferences.

Yes. We use encryption in transit (SSL/TLS), role-based access controls, and regular backups. Payment processing is handled through PCI-compliant providers. Read more in our Privacy Policy.

We design Churches Software with data protection in mind and support churches operating under POPIA and similar privacy laws. Your church remains responsible for how member data is collected and used — we act as a service provider processing data on your instructions. See our Privacy Policy and POPIA communications guide.

Churches Software is cloud-hosted with secure infrastructure and regular backups. Data is accessible to authorised users from anywhere, while access is controlled through your church's user accounts and permissions.

Yes. You can export member and financial data to Excel and other formats. Your church retains ownership of the congregation data you enter into the system.

Yes — 24/7 human support is included. Use our secure contact form for sales, demos, billing questions, or technical help.

Yes. We help new churches get set up and can walk your administrators through key workflows. Request a demo or onboarding session via our contact form, or follow the step-by-step How it works guide.

Churches Software is built and maintained by Tech Oasis Systems, a software company based in South Africa serving churches in 60+ countries.

We aim to reply to contact form messages within 24 hours on business days. For urgent issues, include "urgent" in your message subject so we can prioritise your request.